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Shop Opening Times
Closed all Public Holidays
Terms & Conditions
We have no minimum order value so you can order as much or as little as you like. Please place your order via our secure website. Alternatively give us a ring on 01522 514545, or call in to our shop at 4 Park Street, Lincoln, Lincolnshire,
How To Pay
Online we accept all major credit cards, ( not paypal) through our secure server. If you prefer to give us your credit card details over the phone, or pay by cheque please give us a ring on 01522 514545, it will help us if you place your order online (no need to go to checkout) so we have a record of the items. If paying by cheque please allow a few extra days for your goods as cheques need to both arrive & clear.
All prices include V.A.T.
Slight variations in colour and size may occur between products especially with handmade beads. There may also be small variations in colour between the product and the website image. Product descriptions such as gold, silver, and turquoise, e.t.c. are subjective colour descriptions and do not necessarily relate to the materials. Beads and findings may discolour over time, we cannot guarantee they will remain colourfast indefinately. We advise on products that we feel look good together as we appreciate it is difficult to co-ordinate online, design opinions differ and if you have been guided by our advice, but are dissapointed with our choice please return the goods for a refund.
We aim to despatch your order as soon as possible, this is normally within 24 hours Monday to Friday. Please allow longer at weekends and public holidays.
We send some of our parcels by recorded delivery, they will need to be signed for so please give an address where someone will be present e.g. work.
We appreciate that it can be difficult to buy beads, especially online so we are happy to refund your money on any unused items even if it they are perfect. Please ensure items are in their origional packaging & include a copy of the invoice & state why they have been returned & if you would prefer a refund or replacement. Returned items are to be packaged in a box with sufficient bubble wrap to protect the item in transit, or in a padded envelope. Please post to us within 28 days of purchase to:- The Bead Gallery, 4 Park Street, Lincoln, Lincolnshire, LN1 1UF. Sorry but all random bead mixes must be returned in full. A refund of any postage costs will be at our discretion.
We try to stock every item on the website all the time, unfortunately this is not always possible. If an item you have ordered is out of stock we will post it to you as soon as possible, you will not be charged any extra carriage.
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Only £2.50 standard charge for all orders